Welcome to our FAQ page!
At SaveyMart.store, we want to make your shopping experience simple, enjoyable, and hassle-free. Below are answers to the most common questions our customers ask.

🛒 1. What products does SaveyMart sell?

We specialize in high-quality kitchen essentials such as coffee makers, coffee pots, tea pots, mugs, and related accessories. Our focus is on delivering durable, stylish, and affordable products that enhance your kitchen experience.

🚚 2. Do you offer free shipping?

Yes! We offer FREE standard shipping on all orders — no minimum purchase required. You’ll never pay extra for delivery within the United States.

⏱️ 3. How long does shipping take?

Orders are processed within 1–3 business days, and delivery typically takes:

  • 5–10 business days for the continental U.S.
  • 7–14 business days for Alaska, Hawaii, and U.S. territories

You’ll receive a tracking number by email once your order has shipped.

📦 4. How do I track my order?

Once your order ships, you’ll receive an email with a tracking link.
You can use this link to track your package directly on the carrier’s website.
If you don’t receive tracking information within 5 business days, please contact us at support@saveymart.store.

💳 5. What payment methods do you accept?

We accept all major payment methods, including:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal
  • Other secure online payment options

All payments are processed safely through trusted third-party payment providers.

🔁 6. What is your return policy?

We accept returns within 14 days of receiving your order.
Items must be unused, in their original packaging, and in the same condition you received them.

For more details, please visit our Return & Refund Policy page.

💰 7. How do I request a refund?

To start a refund, please email support@saveymart.store with your order number and reason for return.
Once your return is received and approved, your refund will be issued to your original payment method within 5–10 business days.

🧾 8. What if I received a damaged or incorrect item?

We’re very sorry for the inconvenience!
Please contact us right away at support@saveymart.store with photos of the item and packaging.
We’ll send you a replacement or issue a full refund — whichever you prefer.

🧍 9. Do I need an account to place an order?

No, you can checkout as a guest.
However, creating an account allows you to:

  • Track your orders easily
  • Save your shipping details for faster checkout
  • Access your order history

📬 10. Do you ship internationally?

Currently, we only ship within the United States.
We’re working on expanding our shipping options to serve international customers soon.

📞 11. How can I contact SaveyMart?

We’re always here to help!
You can reach us through any of the following:

SaveyMart LLC
📍 400 W Pine St, Deming, NM 88030
📞 (505) 720-3286
📧 support@saveymart.store | business@saveymart.store
🌐 https://saveymart.store

🤝 12. Is my information secure?

Absolutely. We use SSL encryption and trusted payment processors to ensure your personal and payment information is fully protected.
To learn more, please see our Privacy Policy.

🎁 13. Do you offer discounts or promotions?

Yes! We occasionally run sales and special offers.
Subscribe to our newsletter or check our homepage regularly for the latest promotions and discounts.

🕓 14. What are your business hours?

Our online store is open 24/7.
Customer support is available Monday–Friday, 9:00 AM to 5:00 PM (MST).
Emails received outside of business hours will be answered as soon as possible the next business day.

💬 Still have questions?

No problem! We’d love to help.
Reach out to our support team anytime at support@saveymart.store and we’ll get back to you promptly.